Privacy policy

Effective Date: October 1, 2025

AOMOSUR ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place orders, or interact with our services.

1. Information We Collect

We may collect the following information when you use our services:

  1. Personal Information
    • Name, email address, phone number, shipping and billing address, and payment information.
  2. Device & Usage Information
    • IP address, browser type, device type, browsing behavior, pages visited, and time spent.
  3. Customer Support Information
    • Messages, emails, and inquiries you send to us.

2. How We Use Your Information

We use the information for:

  • Processing orders and delivering products.
  • Responding to customer inquiries.
  • Improving our website, services, and user experience.
  • Sending marketing communications if you have opted in.
  • Complying with legal obligations.

3. Cookies & Tracking

We use cookies and similar technologies to improve site performance, analyze traffic, and personalize content.

You can disable cookies through your browser settings, but some features may not function properly.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers for order fulfillment and payment processing.
  • Legal authorities if required by law.
  • Marketing partners, if you have opted in.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes listed above or as required by law.

6. Your Rights

Depending on your location (for example, the European Union or California), you may have rights including:

  • Access, correct, or delete your personal data.
  • Withdraw consent to marketing communications.
  • Object to processing for certain purposes.
  • Request data portability.

To exercise these rights, please contact us.

7. Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.

8. Children’s Privacy

Our services are not intended for children under 13 (or under the local age of consent). We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this website.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please visit our Contact page.